We’re part of your team, 24/7

Our Managed Services are designed with your business’s unique infrastructure in mind. By working closely with you, our team of experts can deliver improved network quality, optimum performance and transparency, with a focus on security. Think of us as an extension of your own IT team!

We speak your language

With 25 years’ experience working closely with businesses across Australia, we’re well versed in the way IT environments can differ to suit the unique needs of each business. So, we believe that getting to know your individual needs is always the best place to start. We also know that:

• Modern businesses can’t afford downtime
• Growth and cashflow are higher priorities than IT
• All businesses are increasingly reliant on ICT
• Internal IT resources are limited
• Systems are often cobbled together as the business grows

Service Support

We understand how important the performance and reliability of your ICT is to your business, not to mention the effort and resources you need to continuously monitor its health, manage hardware and software vendors, and keep up to date (and compliant) across the board. Our Managed Services are specifically designed to maximise server performance and uptime in business environments, helping you with:

• Continuous server monitoring
• Proactive maintenance
• Rapid, skilled response to issues
• Comprehensive vendor management
• Access to our expertise
• Monthly reporting

Network Support

We all rely on network infrastructure to get things done, so the simpler the chain of network devices between the two end points, the better. But when it comes to network administration and performance management, there’s a lot to factor in, including a vast array of end-point devices, mobility options, security and access policy complexity. In today’s business environment, it takes a committed team of experts to ensure that the performance and reliability of networking and access won’t interfere with the delivery of your business outcomes. Winthrop has you covered for:

• Continuous monitoring
• Remote and onsite response
• Proactive maintenance
• Comprehensive vendor management
• Access to our expertise
• Rapid, skilled response to issues
• Regular network health checks
• Monthly Reporting
• Moves and Changes (MAC)*

Benefits of Managed Services

• Tailored and Flexible
• Access to A Team of Experts
• Guaranteed Service Levels
• Cost Effective
• Transferred Risk
• Improved Network Performance
• Peace of Mind
• More Time